Some skin needs a little more love.
And that’s totally okay.
There’s nothing wrong with you. Your skin just has a harder time protecting itself, and we’d like to help. No miracle promises, and a 30-day guarantee.
If you’re here, you’ve probably tried everything.
Stop right there. There’s nothing wrong with you — your skin just needs a little more love.
The trouble comes from a skin barrier full of tiny gaps, and you can’t just “top it up” with water. But you can help it repair itself. ↓
Join us and calm your skin
We don’t just add moisture. We stand in for the barrier.
Chicatella leaves a protective layer on your skin that does the barrier’s job until your skin can do it again on its own.
Healthy outer skin holds on to moisture and keeps irritants out. Your skin is calm and protects itself.
Moisture escapes through the cracks and irritants get in. Adding moisture to a “leaky bucket” doesn’t help: skin stays dry and irritated.
Chicatella leaves a protective layer on your skin that does the barrier’s job: moisture stays in, and your skin gets the chance to repair itself.
Thick texture? Yes. On purpose.
Light creams evaporate before your skin gets much out of them. Ours stays put and works as an occlusive, which means it forms a stand-in for your skin’s own protective barrier.
The love is real
These aren’t AI-generated videos. They’re real videos from real customers who love their results.
What happens when the barrier holds again.
Skin that finally feels comfortable again
Find the right care for your skin in three steps
No guesswork. Answer three quick questions and we’ll tell you what your skin needs.
When your skin is asking for help
Our richest care for your toughest days: cracked, rough, very dry, eczema-prone and irritated skin. From washing to the last layer before bed.
To keep your skin calm
Once your skin calms down, you keep it that way: light hydration in the morning, rich barrier care at night, for face and body.
You’re amazing!
Thank you for every video and all the support you send us. And if this is your first time here, we hope Chicatella makes life a little easier for you, the way it already has for so many others.
Three steps to comfortable skin
A simple routine that grows with you: cleanse and calm, care for your skin day and night, and soon, protect it from the sun.
Cleanse and calm.
Gentle charcoal-based cleansing that doesn’t strip your barrier, plus SOS Ointment to stand in for it. For your most cracked, itchy days.
Care for it day and night.
Light hydration in the morning, rich care at night. A little every day keeps your barrier strong so the trouble doesn’t come back.
Protect it from the sun.
The last step: sun protection made for sensitive, eczema-prone skin. Currently sold out.
From cracked skin to calm days.
Real customer photos, shared with their permission. Every skin responds differently, so results aren’t a promise.
Tested where it’s hardest: on truly sensitive skin.
Every Chicatella product is tested on people with very sensitive skin, supervised by a board-certified dermatologist, at one of the most respected labs. We don’t test on “average” skin. We test on the skin that’s hardest to please, because that’s who we make it for.
performed by
Tried everything?
Try one last thing.
One formula with 8 proven skin-care ingredients. Handmade in small batches in Slovenia, free of fragrance and dyes, dermatologically tested on sensitive skin. No promises we can’t keep, and one we always do: if it’s not for you, keep the product and we’ll refund every cent.
Skin before and after
All photos come from customers and are shared with their permission. Every skin responds differently.
Skin conditions are serious! Chicatella is care, not medicine, so if you’re unsure or things get worse, see a dermatologist.
“Slather it on at night and wake up with baby-soft skin. I recommend it to everyone with dry hands, feet and elbows! Honestly the best.”
“I was skeptical at first because I’d tried so many creams and none of them helped. Then I tried Chicatella and now I wouldn’t trade it for anything! Thank you, really :)”
“Great for dry skin all over. It sinks in right away and my skin doesn’t feel tight all day. Highly recommend!”
“Love this wash! It doesn’t dry my skin like regular soap. No more tight, itchy feeling after showering. Very happy.”
“I can’t believe how much this little cream helps! A few times and my skin looks completely different!!! Thank you from the bottom of my heart!!!”
“This cream is really nice. I love that the whole family can use it, especially my little ones. I rub it on their hands at night and by morning they’re smooth and soft again.”
“The shampoo is great, my scalp doesn’t itch anymore and the flaking is gone. Finally something for those of us with sensitive skin.”
“I have very sensitive skin. So many other creams left me red and dried out. Chicatella was the first thing my skin was happy with.”
Made mainly for dry skin. Really dry skin!
At heart, our products are made for very dry, cracked and eczema-prone skin. That’s where they shine. We’d rather tell you now than leave you guessing.
Dry, cracked, rough, flaky, eczema- or dermatitis-prone skin — from babies to adults. This is where Chicatella works best and often makes a real difference.
Probably not the first choice for combination or oily skin — the rich texture is often too heavy for it. We’ve seen happy surprises, but they’re rare.
And if you’re not sure, the 30-day guarantee has you covered either way.
No, it’s not for every skin!
Yes, we get bad reviews too, and we don’t hide them. If it happens to you, just write to us and we’ll refund the full price, shipping included. And no, you don’t have to send the product back. Give it to someone instead. Orders usually arrive within 3–5 business days with DHL.
“The texture is too thick and greasy for me, I couldn’t stand it on my face. Maybe for rough heels, but not for my skin type.”
✓ verified buyer
“I used it for two weeks and nothing got better, so stop overselling it! And delivery took a whole week!”
✓ verified buyer
“Sadly it didn’t make a difference for my son’s psoriasis, even though I really hoped it would. Support answered fast and fairly, and they refunded me.”
✓ verified buyer
A makeup artist whose skin cracked until it bled. And a mom who knew what to do.
For years, Jure did makeup at Harrods in London for Yves Saint Laurent. In winter, the skin on his hands cracked and bled so badly that he could only work in white cotton gloves — a makeup artist who couldn’t show his hands.
Nothing on the market worked, so he started mixing his own: a formula that protects the skin from the outside — occlusively — without drying it out. After countless attempts, Chicatella was born.
He wasn’t alone. His mother, a pediatrician, guided the development with the eyes of someone who spent decades caring for the most delicate skin of all: children’s. Together they refined the formula until it was gentle enough for babies from 3 months and strong enough for the most cracked hands.
“As a pediatrician, I’m used to being careful. I trust this formula even on the youngest skin, because it’s gentle and honest, with no harsh chemicals.”
If it doesn’t help, keep it. We refund every cent + shipping.
Skin needs time, so we give you a full cycle: 30 days. Nothing to send back, no forms, shipping included, for up to two products. We take the risk.
Questions we answer honestly
Does Chicatella help with eczema?+
Lots of our customers use Chicatella on eczema-prone, dermatitis-prone and very dry skin. But every skin is different, so we won’t promise you miracles. Chicatella was made to help protect a weakened skin barrier and reduce moisture loss — which is often one of the biggest struggles with eczema-prone skin. And if it doesn’t suit your skin? No worries. Just write to us and we’ll refund you. We’d rather have happy people than unopened complaints.
Can I use Chicatella on my baby?+
Yes. Lots of parents use Chicatella on babies and toddlers with sensitive or very dry skin. Little ones never stop moving (and have a special talent for wiping everything off on blankets, clothes and the rug), so sometimes you’ll need to reapply a bit more often. That’s completely normal.
Can I send you a photo of my skin?+
Of course. We’re happy to take a look and share what we’ve learned. We can’t diagnose anything — that’s a dermatologist’s job. But based on our experience with thousands of customers, we can tell you whether Chicatella could be a good fit for what you’re describing.
Do you have samples?+
Sadly, no. Instead of a tiny sample that’s often only enough for one or two uses, we went with something we think is a lot fairer. If the product doesn’t work for you, write to us and we’ll refund you. We think that’s a much better way to try it without worrying.
What if Chicatella doesn’t help me?+
Then we’ll make sure you’re not left disappointed. No product suits every single skin, and we never pretend otherwise. If Chicatella isn’t right for you or you don’t get the results you hoped for, write to us and we’ll sort out a refund. Sometimes the most important part of skin care is finding the right product.
It stings a little when I put it on. Is that normal?+
If your skin is very dry or cracked, you might feel a mild sting the first few times. But if you notice strong redness, itching or swelling, or your skin clearly gets worse, stop using it and write to us. We want your skin to feel better, not worse.
Does Chicatella contain steroids?+
No. Chicatella contains no corticosteroids. It’s a cosmetic product made to protect and care for your skin and support its natural barrier. It isn’t a medicine and contains no steroids.
