Refund Policy

 

Hey there! 👋 We genuinely want you to have the best experience with us. We understand that our ointment might not be everyone’s cup of tea – in fact, it helps 83% of folks. So if you’re among the few it didn’t suit, no worries!

Feel free to drop us a note at [email protected], and we’ll happily refund the cost of the items and any shipping fees from your purchase. And the best part? You can keep the products, no need to send them back!

JUST A LITTLE HEADS UP: We offer full refunds for up to 2 items. If you have more, please send the extras back to our warehouse. And if you opt for a full refund without returns, that means we won’t be able to serve you again in the future. But if you’d love to continue shopping with us, simply return the products.

Thanks for understanding, and we’re here to help! 🤗

Everything else is based on the US e-commerce law and can be found in our Terms of Service.

Try it, you have nothing to lose!

Take care of yourself and your loved ones with a natural guardian of dry and atopic skin.

Chicatella
Ointment

1.85 Fl Oz

$ 37.13

1 x Chicatella
Cream

1 x 55 ml

$ 32,70

+ 3,00 USD shipping

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